Privacy Policy

Privacy Policy

Maison Salvara
Address: Hoofdstraat 183, 2678 CJ De Lier, The Netherlands
Email: info@maisonsalvara.com

Opening Hours:

  • Mon – Fri: 09:00 AM – 06:00 PM

  • Sat – Sun: 10:00 AM – 05:00 PM
    Business Name: Maison Salvara (operated by J.C.V. van Os)

1. Introduction

This Privacy Policy explains how Maison Salvara (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website, place an order, or interact with our services.
We are committed to handling your data with care, transparency, and in accordance with applicable privacy laws.

By using our services, you agree to the practices described in this Privacy Policy.

2. Personal Data We Collect

We collect personal information that you provide directly to us, as well as data gathered automatically when you interact with our website. This may include:

Information Provided by You

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party providers)

  • Order history

  • Account information (if you create an account)

Automatically Collected Data

  • IP address

  • Browser and device information

  • Website activity (pages visited, time on site, etc.)

  • Cookies and tracking technologies

This information helps us optimize our service, improve your shopping experience, and protect our platform from misuse.

3. Purposes of Data Processing

We process your data for the following purposes:

Order & Delivery

  • Processing your order

  • Shipping products to your address

  • Sending confirmations, updates, and tracking details

Customer Support

  • Responding to questions

  • Providing help with orders, returns, or account issues

Service Improvement

  • Enhancing website performance

  • Personalizing your shopping experience

  • Analyzing website activity to optimize design, speed, and usability

Marketing & Communication

  • Sending updates, promotions, or product launches (only with consent)

  • Retargeting and personalized advertising based on cookies

Legal Compliance

  • Fraud prevention

  • Compliance with tax and accounting obligations

4. Sharing of Personal Data

We only share your information with third parties when necessary to operate our business, including:

Essential Service Providers

  • Payment processors

  • Shipping and logistics partners

  • Email service providers

  • Website hosting platforms

  • Analytics and marketing tools

All partners receive only the minimum data required to perform their tasks and must protect your information under strict privacy agreements.

We will never sell your personal data.

5. Data Retention

We keep your data only for as long as needed to fulfill the purposes described above, unless a longer retention period is legally required.

Examples:

  • Order information: retained for accounting and tax purposes

  • Account details: retained until you request deletion

  • Cookie data: retained based on cookie type (session or persistent)

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Analyze usage behavior

  • Enhance security

  • Enable personalized marketing

You may adjust your cookie preferences at any time through your browser settings.

7. Your Privacy Rights

You have the right to:

  • Access your personal data

  • Rectify incorrect information

  • Delete your data (“right to be forgotten”)

  • Restrict certain processing

  • Object to data processing

  • Request data portability

  • Withdraw consent (for marketing or cookies)

To exercise your rights, email us at:
info@maisonsalvara.com

We will respond within 1 days.

8. Protection of Your Data

We take data protection seriously and implement:

  • Secure SSL encryption

  • Limited access to customer data

  • Compliance with GDPR requirements

  • Regular security reviews

Although we take strong precautions, no online system is 100% secure. You are encouraged to use unique passwords and protect your account details.

9. Changes to This Privacy Policy

Maison Salvara may update this Privacy Policy periodically to reflect improvements or legal requirements. The latest version will always be available on our website.

10. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

Maison Salvara
Address: Hoofdstraat 183, 2678 CJ De Lier, The Netherlands
Email: info@maisonsalvara.com
Business Name: Maison Salvara / J.C.V. van Os
Opening Hours:

  • Mon – Fri: 09:00 AM – 06:00 PM

  • Sat – Sun: 10:00 AM – 05:00 PM